Refund Policy

Last updated: 20.4.2026

1. General Policy

This Refund Policy applies to all bookings made with Slovenia Photography Tours. By booking a tour, you agree to the terms outlined below.

2. Deposit Refunds

  • A full refund of the 20% deposit is available if cancellation is made more than 30 days before the tour start date.

  • Refunds are processed within 10 business days.

  • Any payment processing fees are non-refundable and will be deducted from the refunded amount.

3. Cancellations Within 30 Days

  • If a client cancels less than 30 days before the tour start date, the deposit is non-refundable.

4. Full Payment and Digital Product Delivery

  • The remaining 80% must be paid at least 30 days before the tour.

  • After full payment is received, clients are provided with:

    • A custom itinerary

    • A digital guidebook

    • All necessary tour information

Because these materials are personalized digital products, no refunds are provided after full payment has been made, regardless of cancellation reason.

5. Rescheduling

  • Clients may reschedule their tour free of charge.

  • Rescheduling is subject to availability and must be agreed upon in advance.

6. Weather and Conditions

  • Tours operate in all weather conditions.

  • We do not guarantee specific photography conditions (e.g. fog, snow, frozen landscapes, lighting).

  • No refunds are provided due to weather dissatisfaction or unmet expectations.

7. Force Majeure

In the case of events outside our control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Border closures

  • Travel disruptions

We offer:

  • Rescheduling, or

  • Credit for a future tour

No refunds are provided in these circumstances.

8. No-Show Policy

  • A client is considered a no-show if they:

    • Do not arrive at the agreed start of the tour, or

    • Fail to respond to communication attempts

  • No-shows are non-refundable.

9. Payment Processing Fees

  • All refunds exclude non-refundable payment processing fees (e.g. Stripe fees).

  • These fees will be deducted from any refunded amount.

10. Cancellation by Slovenia Photography Tours

If we must cancel a tour due to unforeseen circumstances or safety concerns, clients will be offered:

  • A full refund, or

  • The option to reschedule